The Nutrition Services Utility Aide reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. This role performs a variety of food service and dish room duties and other related tasks un

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

The Nutrition Services Utility Aide reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. This role performs a variety of food service and dish room duties and other related tasks un

Remains at bedside of assigned patient at all times unless relieved by an appropriate staff member. Provides calming and reorienting conversation with patient in cases of patient's agitation or confusion. Identifies and removes hazards from the patient and patient's environment, and reports as appropriate. May assist patient with performing activities of daily living, as

Cooks and prepares hot food for distribution to patients, the cafeteria, and catering services. Qualifications Required High school diploma or equivalent Preferred Prior cooking experience Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, reli

Technical Skills Develop knowledge of operating systems associated with endpoint hardware platforms (Windows, OS X), telephony and telephony hardware, pagers, printers and multi function printers. Provides desktop hardware and software problem identification and resolution for all endpoint hardware and related equipment/peripherals. Complete hardware moves and equipment r

Utilizes technical coding expertise to assign appropriate ICD 10 CM and ICD 10 PCS codes to acute rehab cases and inpatient OB and Newborn discharges. Complexity is measured by a Case Mix Index (CMI) and IP Coder Associate's typically see average CMI's of 0.5759 with the OB and Newborn population. This index score demonstrates lower patient complexity and acuity. Utilizes

Utilizes technical coding expertise to assign appropriate ICD 10 CM and ICD 10 PCS codes to complex inpatient visit types. Complexity is measured by a Case Mix Index (CMI) and Coder II's typically see average CMI's of 2.2609. This index score demonstrates higher patient complexity and acuity. Utilizes expertise in clinical disease process and documentation, to assign Pres

Psychosocial Assessment and Intervention Meets directly with patient/family to perform a comprehensive assessment including social, emotional, cultural, mental status, environmental and financial circumstances in conjunction with interdisciplinary assessment of the patient. Recommends a plan of intervention based on patient needs, preference and mutually established goals

Follows standard precautions and Northwestern Medicine infection control policies and procedures consistently. Manages and operates equipment safely and correctly, cleans equipment according to standards. Independently maintains all equipment cleaning logs and performs monthly maintenance. Ensures EOC meets JCAHO standards at all times. Demonstrates competence in performi

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Investigates and quells hospital incidents and disturbances to maintain patient, visitor, and associate security. Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel. Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property and to prevent

To ensure the hospital is clean and sanitized utilizing proper infection control and health department standards. Cleans and sanitizes patient rooms, public areas and office areas. Cleans and sanitizes assigned areas utilizing proper infection control procedures. Demonstrates proper knowledge and utilization of cleaning supplies, chemicals and equipment. Performs a variet

Presents afriendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve